Paying for your service

You approve the price before we start. Then you pay in person, or through a secure invoice from Stripe.

Cash

In person, at the visit, when you get your machine back, or when we deliver your build.

Card

Tap your card or phone against ours. Apple Pay and Google Pay work too. Payments run through Stripe.

Bank transfer

We text or email you a secure Stripe invoice. Transfers take up to 4 business days to clear, and we hand back your machine once they do.

When you pay

The service call is paid at the visit, by cash or card tap. We don't charge repair labor upfront. If we need to order parts, we may ask you to pay for them first. The diagnosis is free, and there's no repair charge if we can't fix it.

Service callAt the visitFree in Greenfield, $45 elsewhere in Franklin County. Covers the trip out and back
Repairs, tuning and thermal serviceAt returnAfter the work is done and your machine is back with you
Custom build labor and add-onsAt deliveryOr upfront with the parts if we order them
Business workAt completionHourly work. The service call is paid at the visit
Parts we order for your buildBefore orderingParts at cost, the $25 handling fee, build labor and add-ons, by cash or bank transfer. Parts and fee not refundable once ordered

Paying an invoice

Invoices come from Stripe, our payment processor, with the Precision PC name and logo.

Open the link

It goes to a secure page on stripe.com. We never see your bank login or card number.

Get a receipt

Stripe emails you a receipt as soon as the payment goes through. It shows on your statement as PRECISION PC.

Lost the invoice?

Text (413) 239-4183 or email precisionpcma@gmail.com and we'll resend it.

Stay safe

Scammers copy small businesses. Here's what we will never do.

We never ask for gift cards, crypto, Venmo or Zelle

The only ways to pay us are cash, a card tap in person, or a Stripe invoice.

We never ask for your card number by text, email or phone

Cards are only tapped in person. Invoices are paid by bank transfer on Stripe's own page.

Our payment links always go to stripe.com

If a link claiming to be from Precision PC goes anywhere else, don't pay it. Text or email us first.

Questions about a charge?

Contact us first and we'll sort it out quickly. You always keep your rights with your bank or card issuer.

Text usCall